Draft pending legal review
Privacy policy
This policy explains what information New York Drug Testing collects through this website, how it is used, and the choices you have.
Information we collect
When you call us or submit a request form, we collect the details you provide: name, organization, phone number, email address, testing location, requested service and scheduling preferences. We ask you not to submit medical, legal, donor or test-result information through this website.
How we use it
To respond to your request, confirm availability, provide a quote and schedule a collection. We do not sell your information. We share it only with parties needed to deliver the service you requested, for example the laboratory your program designates.
Test results
Test results are not collected or stored by this website. Results are released by the laboratory or Medical Review Officer to the party authorized to receive them, under the applicable program rules.
Analytics and cookies
This website may use privacy-conscious analytics to understand how pages are used and where calls and requests come from. Where consent is required, we ask for it before setting non-essential cookies.
Retention
Request details are kept as long as needed to deliver the service and meet record-keeping obligations, then deleted.
Your choices
You may ask what information we hold about your request, ask us to correct it, or ask us to delete it where the law allows. Call 1-800-539-4934 or use the contact page.
Changes
We will post any changes to this policy on this page with a revised date.
Phones answered now
Any hour. Any day.
Typically on site within two hours of your call, in an unbranded vehicle when appropriate.