Contact. Answered 24/7/365
Reach a person, any hour
Call for the fastest response, or send a request and a coordinator will call you back to confirm.
Fastest way to reach us
Answered 24 hours a day, 365 days a year, by a testing coordinator or the owner, not a recording.
Standard hours9 AM to 5 PM, every day
After-hours5 PM to 9 AM, weekends and holidays. Additional fee, quoted on the call.
ArrivalTypically on site within two hours of your call
Request mobile testing
Two minutes. We call you back.
Faster: call 1-800-539-4934. Otherwise, fill in what you know and a coordinator calls you back. A request is not an appointment until we confirm it.
Do not include medical, legal, donor or test-result information. Your details are used only to respond to this request.
Where we collect
Five markets. No offices.
Hudson Valley
Binghamton
Elmira
White Plains
Syracuse
Plus surrounding counties. Nearby but not listed? Call, availability often permits.
Collection settings
Workplaces and offices
Construction sites
Warehouses and distribution
Transportation facilities
Private residences
Hotels
Treatment and recovery settings
Attorney offices
Schools and educational settings
Privacy-conscious by design
A drug test should not become an event
Unbranded arrival
When appropriate, collectors travel in personal vehicles without company markings.
Dressed for the setting
Business attire at an office, work wear at a job site, plain clothes at a residence.
No waiting room
Collections happen in a private space you designate. Nobody sits in a public lobby.
Every collection still follows the documentation and chain-of-custody procedures the test requires.
Phones answered now
We come to you.
Typically on site within two hours of your call, in an unbranded vehicle when appropriate.